SHIPPING
All orders are subject to availability. Please allow 1-2 working days
for order processing. We aim to despatch your order within 3 working
days. But please allow up to 28 days due to busy periods...
Postage is £7.95 per order and all parcels are sent with DPD, a signature will be required.
PARCELS SHOULD BE WITH YOU WITHIN 2 WORKING DAYS UNLESS
NEXT DAY
SERVICE IS REQUIRED (EXCLUDING BANK HOLIDAYS), EUROPEAN AND WORLDWIDE
DELIVERIES CAN TAKE 3-4 WORKING DAY BUT CAN TAKE UP TO 21 DAYS IF HELD
AT
CUSTOMS.
Please note that we are not responsible for any customs charges that may be incurred upon the item entering your country.
Very occasionally parcels may become lost in
the post. If we have sent
your order to you and it has not arrived within 7 working days (
RETURNS
You can return an order if you contact us within 7 days of delivery.
If you have not contacted us about returning an item within 7 days of
receipt then you cannot return your order.
We will refund the purchase price of the returned goods upon receipt minus a 15% restocking fee You will need to pay the postage on any return; however we will pay the postage on any item sent to you in exchange. If an item is returned faulty we will refund all reasonable postage costs. If however an item appears to be maliciously damaged or damaged due to wear and tear no refund will be given and the item will be returned to you.
Please ensure you adequately package all returns as we cannot accept items returned to us without all the original packaging. . Please do not use staples to seal packaging as we cannot be held responsible for damage caused by the customer. Please ensure that the item you are returning is in the condition in which it arrived and is resalable, we will not accept a return if an item is soiled, damaged or has clearly been used this includes marks left by make up, deodorant & washing and greasy and dirty fingers
